Online Bingo General Terms and Conditions

General Terms and Conditions

The following Terms and Conditions govern the use of the Gigglebingo web site and bingo room. By making use of the Software and/or Services, you expressly agree to adhere to these Terms and Conditions in their entirety. Should you disagree with any provision hereof, you are required to immediately cease use of the Software and the Services.

In addition to the standard terms and conditions set out below, additional terms and conditions may govern various promotions and special offers offered to you from time to time. In such circumstances, you will be directed to the additional terms and conditions


1.1 In these Terms and Conditions:

1.1.1 “Gigglebingo” means the Gigglebingo Website and the Gigglebingo Bingo Rooms;

1.1.2 “Gigglebingo Bingo Room” means Our ‘Gigglebingo’ branded online bingo room accessed through the Software which may be available from time to time upon the Gigglebingo Website;

1.1.3 “Gigglebingo Website” means Our online bingo website accessible at and such other top-level domains or sub-domains that we may stipulate from time to time;

1.1.4 “Intellectual Property” means trademarks and trade names, whether registered or not, including trademark applications and registered trademarks, with the goodwill which attaches to such trade names and trademarks, domain names, getup, trade dress and trading style including, without limitation as presented in websites, domain name registrations and any variations thereof now and in the future; any copyright in the getup, trade dress or trading style, any right or licence under copyright to use such getup, trade dress or trading style, any software code, architecture of software, look and feel of software, or any other intellectual property, owned by or licensed to Us, in each case in any part of the world;

1.1.5 “the Service” means the making available of Gigglebingo by Us, facilitating your participation in Our bingo games;

1.1.6 “Software” means any software owned by or licensed to Us, facilitating your participation, which allows You to participate in bingo games, whether Flash generated or downloadable or otherwise;

1.1.7 “We/Us/Our” means Digimedia Limited, Malta company registration number C45651, which is the owner and operator of the bingo, casino and poker room website and its group companies;

1.1.8 “You/Your” means you the player.

1.2 You fully understand and agree to become a party to and shall abide by the terms and conditions contained herein as the sole set of rules pertaining to the use of Gigglebingo and that such terms and conditions may be amended by Us from time-to-time, without notice to You. You shall be responsible for checking these Terms and Conditions regularly for any changes thereto.

1.3 The date upon which these terms were last modified is 23 August 2012.


2.1 Participation at Gigglebingo is at Your sole option, discretion and risk;

2.2 You acknowledge that it is Your sole responsibility to understand the applicable laws of jurisdiction pertaining to Your use of online gaming facilities, and pertaining to online gaming facilities in general, prior to making use of Gigglebingo (both in terms of the country within which You are resident when playing at Gigglebingo and in terms of any country's laws to which You may be subject, notwithstanding that You are not physically present in such country when playing at Gigglebingo). By making use of Gigglebingo, You warrant that You understand the applicable laws pertaining to online gaming facilities and Your use thereof and that it is entirely legal to make use of online gaming facilities in terms thereof. We make no warranty as to the legality of gaming in any jurisdiction.

2.3 Players at Gigglebingo must be over the legal age of majority, therefore You warrant that You are an adult with full contractual capacity or an adult as that term is legally defined in the country in which You are resident. +

2.4 If Giggle Bingo becomes aware that a player is underage, we will, except where there are grounds to believe that a fraud has been perpetrated:

a. Suspend the account immediately;
b. Void all wagers that have taken place;
c. Refund the value of all deposits net of withdrawals; and
d. Close the account.


3.1 By registering an account an account at Gigglebingo, You:

3.1.1 warrant that all information provided by You to Us is true and correct and acknowledge that, should it be discovered by Us that any information provided by You is false, We reserve the right to suspend Your account, including the payout of any cash-ins, until the true position with regard to Your identity is clarified;

3.1.2 accept these Terms and Conditions as a binding agreement between Us and You.

3.2 You hereby agree to hold no more than a single real account at Giggle Bingo. Any sale or transfer of accounts between players is prohibited. If there is more than one account registered per household Gigglebingo reserves the right to require you to provide the fraud department with the necessary documentation to verify that the individual accounts comply with the Terms and Conditions set out herein and are therefore valid accounts.

3.3 Please note however, that the sign-up bonus is limited to ONE account per household.

3.4 Gigglebingo reserves the right to require you to submit the following identity verifications documents after Your account has been opened:

3.4.1 current and valid form of official identity document issued by the government of a recognised country/state, for example a driver’s license, national identity card or passport;

3.4.2 a copy of the front and back of the credit card used to by You to purchase credits from us.

3.5 Thereafter, You will be required to submit a copy of the front and back of each and every credit card registered on Your bingo account.

3.6 If You cannot or do not provide Us with correct details, We may suspend Your account until such information is provided, alternatively We may elect to permanently close Your account if such information is not provided within a reasonable period.

3.7 If there are any irregularities or if there is a mismatch between Your name and address, and the name and address associated with the credit card, or other mode of payment, used by You, all transactions conducted with such credit card will be considered as invalid and voidable in the sole discretion of Gigglebingo management.

3.8 Players are required to keep all registration details in a safe place. Gigglebingo will not accept liability for any damages caused by misuse of any player account by third parties. If you have lost or forgotten Your registration details, please contact us immediately by sending an email to in order to obtain new registration details.

3.9 We recommend that You print out all transaction data and rules of the game in order to avoid any misunderstandings.

3.10 By providing Your postal address, You agree to accept postal correspondence from Gigglebingo at such address, from time to time, and acknowledge that such correspondence may carry conspicuous branding identifying the same with Gigglebingo. If You do not wish to receive postal correspondence to Your postal address, You may unsubscribe from such communication by sending an email with "UNSUBSCRIBE" in the subject header to

3.11 By providing Your email address, You agree to receive email correspondence from Gigglebingo at such address, from time to time. If You do not wish to receive email correspondence to Your email address, You may unsubscribe therefrom by following the unsubscribe instructions set out in Gigglebingo's "Privacy and Spam policies".

3.12 The £10 free bingo sign up bonus is not immediately credited to your account once you have registered. Once you have successfully registered for your account, the Bingo Lobby will load automatically, launch any bingo room by clicking on the "Play Now" button and once you are in you will be prompted to claim the bonus.
This bonus can only be claimed once per household.


4.1 The minimum deposit amount is £10 (ten British Pounds Sterling) or CA$10 (ten Canadian Dollars).

4.2 Purchases can be made in a players currency of registration and will be converted into the £ (British Pound Sterling) equivalent in the 90 ball rooms and to CA$ (Canadian Dollars) in the 75 ball room.

4.3 All credit limits are refreshed twice a week - Tuesday at 12:00am (EST) and Friday at 12:00am (EST). We constantly monitor and update accounts to allow our VIP Players greater opportunities with far more flexibility, with regard to credit card limits.
For any credit limit or transaction queries, please contact us by sending an email to

4.4 The funding of multiple accounts using the same source of deposit e.g. same NETeller or FirePay account is not permitted, unless prior arrangements have been made with Our accounts department.

4.5 Players found to have one or more of their deposits, by whichever deposit method, returned and/or reversed will have their accounts locked until the funds have been recovered. Until such recovery, ticket purchases and winnings will be deemed void and withdrawal will not be allowed. Repeat offenders may face a life-long ban in the sole discretion of Gigglebingo management.


5.1 Most players are honest & trustworthy, however, to ensure that our generous Bingo Bonus Money (BBz) prizes are not abused, any player who wants to withdraw all or part of a cash deposit will forfeit all of their Bingo Bonus Money. This policy will never restrict any player from withdrawing legitimate winnings. It is just a way to ensure that no one abuses the system. The minimum withdraw amount is £50 (or 50 in your registered currency)

5.2 Players are able to win Cash with Bingo Bonus Money. Bingo Bonus money (BBz) does contribute to the total jackpot per game, and you can buy tickets using Bingo Bonus money (BBz) and win the total jackpot just like any other game.

5.3 However, no withdrawals are permitted if a player has not yet made a deposit. I.e. if a player has won cash money with promotional money but has not made a deposit they are not allowed to withdraw.

5.4 Payment may be withheld if the management believes that the relevant player has provided any false or misleading information.

5.5 Real money winnings derived from any complimentary, promotional Bingo Bonus Money or Free Tickets received by the Player may only be withdrawn once the following criteria have been met:

a. You have made a real money deposit in your account of £10 or more.
b. Unless stated otherwise, players will be required to complete an acceptable amount of gaming activity (defined as meeting the wagering requirements) before being eligible to request a withdrawal. Wagering requirements can be met through either Bingo or Casino wagering.
i. The wagering requirements associated with withdrawals made after your first deposit at Giggle Bingo will be 5 x the value of your first deposit + 5 x the value of bonuses received prior to, and in conjunction with your first deposit.
ii. Any withdrawals made after your second deposit will have to meet the wagering requirement of 2 x the value of your deposit + 2 x the value of bonuses received since your last withdrawal, or your last zero balance, whichever is the more recent.

5.6 A players needs to have made a minimum £10 deposit within the last 30 days prior to making any withdrawal request

5.7 Upon initiation of a withdrawal your BBz balance in your account will be forfeited and cleared to a zero BBz balance.

5.8 If a withdrawal request is submitted prior to meeting the above terms and conditions, your withdrawal will be returned to your account until such time as the wagering requirements have been met. At this point any BBz forfeited will be returned to your account. We will return the withdrawal request twice. On initiating your third withdrawal and you still do not meet the wagering requirements your initial deposit amount will be returned to you however you will forfeit the bonus amount and any subsequent winnings.

5.9 FOR EXAMPLE: If receive a free no deposit bonus of £5 and then make your first deposit of £20 then you will receive a Deposit Bonus of £40. You must then wager at least £325 (£5 + £20 + £40 = £65 x 5 = £325) before cashing out of the deposit. Should you cash out your deposit before wagering £350 your withdrawal will be returned to your account until such time as the wagering requirements have been met.
You can also meet wagering requirements by wagering 30x the £5 casino or £150 on casino games. Please note that slots games contribute 100% towards wagering requirements and all other casino games contribute 20%. So to meet the 30x wagering requirement for the £5 casino bonus, you can wager £150 ((30 x £5)/1) on slots games or £750 ((30 x £5)/0.2) on all other casino games. Of course you can also wager on both slots games and casino games to meet the wagering requirement. How much you have to wager will be determined by which games you choose to play.

5.10 FOR EXAMPLE: If you make a second deposit of £20 then you will receive a Deposit Bonus of £5. You must then wager at least £50 before cashing out of the deposit. Should you cash out your deposit before wagering £50 your withdrawal will be returned to your account until such time as the wagering requirements have been met.

5.11 Any bonus we may give you will be credited to your account as bingo points or Bonus Funds (BBz) only, unless otherwise stated.

5.12 On winning cash promotions e.g. Progressive Jackpots, Bingo Ball for Life wins and other cash Jackpots you will be able to withdraw the amount of the win immediately. However should you have a balance in your BBz account you will lose the BBz balance as soon as you request the withdrawal. However any cash balance over and above the win amounts will have to meet the wagering requirements set out above.

5.13 Any money that you choose to withdraw, will remain in your account for 48 hours. For your convenience, requested withdrawals initiated between 09h00 GMT on Friday mornings, and 06h00 GMT Monday morning will remain in your account available for reversal, until after 06h00 GMT Monday morning.

5.14 Wagering requirements for casino bonus is 30x the casino bonus received.
Slot games contribute 100% towards meeting casino bonus wagering requirements.
All other casino games contribute 20% towards meeting casino bonus wagering requirements.
FOR EXAMPLE: if you receive 10 credits in casino bonus, you will have a wagering requirement of 300 (10 casino bonus x 30 wagering requirement).
You can meet the wagering requirement by wagering 300 cash on slot games or 1,500 cash on all other casino games.

When withdrawing, any winnings from tournament freerolls, no deposit-required free money sign-up offers or free spins given without a prior cash deposit being made, the withdrawal amount is capped at €100 or the equivalent value in your account currency, and the remaining cash balance will be forfeited.

If you withdraw an amount that is 5 times or greater than your lifetime deposits across all Fortune Lounge casinos, you will only be able to withdraw your winnings up to €3,000 per week in the bingo rooms or the equivalent value in your account currency. The remaining amount will be returned to your account until you are eligible for a further withdrawal. This clause will be applied at the discretion of the casino’s management. Wins from progressive games are exempt from this clause.


6.1 In the event of more than one ticket winning, the pool will be shared equally among all the lucky winners.

6.2 If a Progressive Jackpot results in multiple winners the prize is shared among the winners.

6.3 Promotional game prizes are split depending on the specific promotion.


7.1 In order to be eligible to win any PJP, jackpot, promotion or chat game you must have purchased the required minimum tickets for the game.


8.1 Accounts that remain inactive for at least 30 months shall be deemed to be dormant accounts. All efforts shall be made to transfer any balance in a dormant account to the respective account holder, failing which such balance shall be transferred to the Lotteries and Gaming Authority of Malta.

8.2 Players who discover that their accounts have been closed in terms of this clause 6 shall be entitled to lay claim to such "real" funds upon application to Gigglebingo, whereafter such funds will be refunded to the player, provided that application has been made within the aforementioned time period.


9.1 You acknowledge that some jurisdictions have strict laws on money laundering that may impose an obligation upon Us to report You to the federal or local authorities within such jurisdictions if We know, suspect or have reason to suspect that any of Your transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or involve the use of Gigglebingo to facilitate criminal activity.

9.2 If We have knowledge or suspicion envisaged in clause 7.1 above We may:

9.2.1 immediately suspend, deregister or terminate Your account at Gigglebingo; and/or

9.2.2 in Our sole discretion, not refund to You any funds held in such account; and/or

9.2.3 furnish any relevant information about You to an industry appropriate database recording such mischief. You hereby irrevocably authorise Us to do so in Our absolute discretion.

9.3 We reserve the right to report You to the relevant governmental authorities should We, in Our absolute discretion; determine that We are obliged, by law, to do so.

9.4 In order to assist in the prevention of money laundering:

9.4.1 no cash shall be accepted to fund any account at Gigglebingo;

9.4.2 no substantial and/or exceptional withdrawals individually and/or cumulatively shall be allowed unless notarised facsimile copies of at least 2 (two) of the following are received: most recent bank statement for the bank account from which Your wagers have been paid; current and valid form of official identity document issued by the government of a recognised country/state, for example a driver’s license, national identity card or passport; utility bill (e.g. gas, water, telephone etc) bearing Your name and Your address registered with us.

9.5 Notwithstanding the aforegoing, We additionally reserve the right to require any of the above documentation at any time during Our dealings with You for the purposes of identity verification.


10.1 You warrant that You are the true and lawful owner of the funds being wagered at Gigglebingo and that You are duly and properly authorised to use such funds for the purposes set out in these Terms and Conditions.

10.2 You hereby authorise Us and Our designated agents to confirm Your identity and to confirm and verify Your right to use the money that You wager at Gigglebingo.

10.3 You agree to make Yourself available for any publicity events arranged by Us, should You win a sum of money or a prize deemed by Us to be worthy of publicity.

10.4 You hereby grant Us the right to use Your first name and user name in any publicity about Your win.

10.5 You acknowledge that participation at Gigglebingo amounts to gambling, which carries the risk of losing money and warrant that You are aware of such risks and that Your participation at Gigglebingo is entirely voluntary. Furthermore, You are solely responsible for the payment of any relevant taxes that may be payable on Your prizes or winnings.

10.6 You shall not allow any third party including, without limitation, any minor (person under the age of legal majority), to play at Gigglebingo using Your bingo account details. You accept full responsibility for the consequences of allowing such activity and, without derogating from the generality of any other indemnity contained herein, indemnify and hold Gigglebingo harmless in respect of any damages arising from the same.

10.7 You warrant that Your interest in Gigglebingo is personal, and not professional. Players entering Gigglebingo do so solely for their own personal entertainment and any other entrance, access, use, or re-use of Gigglebingo by You is strictly prohibited.

10.8 In the event of any discrepancy between the result on the ‘player-side’ components of the Software and the Gigglebingo ‘server-side’ components of the Software, the result showing on the Gigglebingo server-side components shall be deemed to be the accurate and correct result.

10.9 The purchase of all tickets is final. You cannot "undo" a ticket purchase. Tickets purchased will be displayed at the beginning of each game. If You leave or are disconnected prior to game start, the game will continue and Your tickets will still be played. No refunds are available.

10.10 We cannot guarantee that the Service will never suffer from technical faults; however as soon as We become aware that a fault has occurred, We will attempt to correct the fault as soon as reasonably possible. Furthermore, although we do our utmost to prevent this, We cannot and do not guarantee that the Software is free from computer viruses. It is Your responsibility to ensure that You are adequately protected from computer viruses and that You are able to re-install any data or programmes lost due to a computer virus.

10.10 We may temporarily suspend the Service in whole or in part, for any reason in Our sole discretion, in which case We may, but are not obliged to, give You reasonable notice of such suspension. We will restore the Service as soon as is reasonably possible after such suspension, however We will not be liable to You for any loss that You may incur as a result of such suspension or delay. Furthermore, We may in Our sole discretion and without notice to You, add or discontinue any game at any time.

10.11 Gigglebingo management may, in their sole discretion, withhold or delay any payment to You should it be discovered that:

10.11.1 You have provided Us with false or misleading information;

10.11.2 You are found to have violated any policy rule, or

10.11.3 if for any reason, in management’s sole discretion, Your player account is not maintained in good standing, which may render any purchase or subsequent winnings void.

10.12 Gigglebingo management may, in their sole discretion, withhold or delay any payment related to any game which may require further investigation due to any system malfunction. In the event of any system malfunction having been exploited or taken advantage of in any way by a player, Gigglebingo shall be under no obligation to pay such players.


11.1 You hold Gigglebingo, its shareholders, its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies, media partners and agents harmless and fully indemnify the same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of Your:

11.1.1 entry, use, or reuse of Gigglebingo;

11.1.2 use of any materials at Gigglebingo;

11.1.3 entry, use, or re-use of the Gigglebingo server and/or Software;

11.1.4 participation in any bingo game at Gigglebingo;

11.1.5 the acceptance of any payout/prize from Gigglebingo; or

11.1.6 breach of any warranty given in terms of these Terms and Conditions.

11.2 In no circumstances whatsoever shall Gigglebingo, its shareholders, its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies, media partners and agents be liable to You in respect of any claim arising out of contract, tort, negligence or otherwise or for any loss or damage howsoever arising from any cause whatsoever, whether direct or indirect, or for any amounts whatsoever, even where We have been notified of the possibility of such loss or damage.

11.3 Gigglebingo, the Service and the Software is provided ‘as is’ and We make no warranty or representation, express or implied, as to its satisfactory quality, fitness for purpose, completeness or accuracy thereof. Furthermore, We shall not be liable for any computer malfunctions or failure of telecommunications or internet services, nor for attempts by You to participate in games by any methods not intended by Us.


12.1 You acknowledge that the Software, the "get-up" of Gigglebingo and all material which may be visually or audibly presented to You in Your use of Gigglebingo is either the Intellectual Property of Gigglebingo or its licensor's and that You are granted a revocable, non-exclusive, non-transferable licence to use the Software in order to participate in the bingo games offered by Gigglebingo, subject to these Terms and Conditions. In this regard You acknowledge that You have no rights whatsoever to use or lay claim to any Intellectual Property belonging to Gigglebingo and/or its licensors.

12.2 You further agree not to, and not to assist or facilitate any third party to, copy reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the Intellectual Property in any manner whatsoever.


13.1 You acknowledge that We may refuse to register You as a player or elect to de-register and exclude You as a player at any time and for any reason whatsoever, and that We are not obligated to give You prior notice of Our decision to refuse, de-register or exclude You nor to furnish You with any reasons for Our decision.

13.2 If We de-register, exclude or suspend You from Gigglebingo, We shall have the right to:

13.2.1 withhold payment to You of any contested funds;

13.2.2 determine what criteria You shall have to meet in order to establish a new account with Gigglebingo; or

13.2.3 in the case of fraudulent, illegal or similar misconduct by You, furnish any relevant information about You to an industry appropriate database recording such mischief, and You hereby irrevocably authorise Us to do so in Our absolute discretion.

13.3 We may terminate these Terms and Conditions with respect to You and Your account immediately without notice:

13.3.1 if We decide for any reason to discontinue providing these Services;

13.3.2 if We believe that You have breached any of these Terms and Conditions;

13.3.3 if Your participation has been improper in any way or breaches the spirit of these Terms and Conditions;

13.3.4 for any other reason We see fit.

13.4 Subject to clause 11.6 below, You may terminate these Terms and Conditions at any times by sending an email to,

13.5 Unless specifically provided otherwise, on termination of these Terms and Conditions with respect to You, any balance in Your account will be returned to You within a reasonable time of Your request, subject to Our right to deduct any moneys owing to Us by You.

13.6 On termination of these Terms and Conditions You shall:

13.6.1 Discontinue Your participation;

13.6.2 Pay all amounts due and owing to Us;

13.7 The right to terminate these Terms and Conditions shall not prejudice any other right or remedy of either party in respect of the breach concerned, if any, or any other breach.


14.1 Each clause contained in these terms and conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason, the remaining rules shall remain of full force and effect. All dates and times stipulated in these terms and conditions are based on Eastern Standard Time (GMT-5), unless otherwise stated.

14.2 We may amend, alter, delete, interlineate or add to these Terms and Conditions at any time, without notice to You, which amendments, alterations, deletions, interlineations or additions shall become effective immediately and You shall be bound by such immediately upon their posting on

14.3 Our employees, subsidiaries, affiliates, advertising or other agencies, licensees, licensors, distributors and their other associated or affiliated companies or, in the case of individuals, the immediate family of such individual, are not eligible to participate in the games offered by Gigglebingo.

14.4 No indulgence granted by Us to You should be construed as a waiver of any of Our rights in these Terms and Conditions.

14.5 Unless otherwise expressly stated, nothing in these Terms and Conditions shall create or confer any rights on any persons not party to these Terms and Conditions.

14.6 We reserve the right to transfer, assign, sub-licence or pledge, in whole or in part, any of the rights and obligations granted to or imposed upon Us by these Terms and Conditions. You may not transfer, sub-licence or pledge any of the rights and obligations granted to or imposed upon You by these Terms and Conditions.

14.7 Unless the context indicate otherwise, these Terms and Conditions set out the entire agreement between Us and supersede all prior oral or written agreements, arrangements or understandings between You and Us. You acknowledge that You are not relying on any representations, agreement, term or condition that is not set out in these Terms and Conditions.

14.8 In these Terms and Conditions reference to persons shall include incorporated and unincorporated persons; reference to the singular shall include the plural and vice versa; and references to the masculine includes the feminine.

14.9 The validity, construction and performance of this Agreement shall be governed by the laws of Malta, to which the parties hereby submit, except that a Party may seek an interim injunction in any court of competent jurisdiction.

14.10 Gigglebingo reserves the right to exclude You from any of its promotions or special offers, should You be found to be abusing any of its promotions, or engaging in fraudulent activities. Gigglebingo will endeavour to inform those impacted by such exclusions proactively, but this may not be possible in all cases.

14.11 In order to be eligible to win prizes, promotions, lucky draws or any other add hoc promotion or prize, players need to have made a minimum deposit of £/$20 and purchased a minimum of £/$20 in actual cash in bingo tickets within the prior 30 days in order to qualify.

14.12 Assignment. These Terms and Conditions are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.

14.13 Business Transfers. In the event of a change of control, merger, acquisition, or sale of assets of the company, your player account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via email or notice on our web site explaining your options with regards to the transfer of your account.

These terms were last updated on 13 May 2014 16:00 (GMT)
Version 2014/1

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